FAQ

We lovingly curate for modern parents, gift-givers, and caregivers who value warmth, safety, and whimsical design. Whether you’re preparing a nursery, choosing a baby gift, or adding a touch of charm with a dinosaur stuffed animal, our collections are designed to wrap life’s earliest moments in comfort and joy.

Every item—from our supersoft baby bedding to our safely crafted toys—is chosen for its gentle materials, delightful charm, and thoughtful design. We focus on premium baby care essentials that are as functional as they are enchanting, ensuring each product supports both safety and imagination.

Based in Anchorage, Alaska, we proudly ship worldwide! However, due to logistical constraints, we are currently unable to deliver to a few remote areas and parts of Asia. If you’re unsure about your location, just email us at [email protected].

We offer two reliable methods:

🚚 Standard Shipping
Carrier: DHL or FedEx
Cost: Flat rate of $12.95
Delivery: 10-15 business days after dispatch.
Perfect for when you need those Fall Must Haves or a last-minute gift.

🎁 Free Shipping
Carrier: EMS
Cost: Completely free on all orders over $50.
Delivery: 15-25 business days after dispatch.
Ideal for planning ahead, stocking up on essentials, or enjoying our Baby Deals.

All orders are handled with care and processed within 1-2 business days before they begin their journey to you.

Absolutely! Once your order ships, you’ll receive a tracking link to follow your package’s journey every step of the way for complete peace of mind.

We accept Visa, MasterCard, JCB, and PayPal for a secure and seamless checkout experience.

No hidden fees! The price you see is what you pay, plus any applicable shipping charges unless you qualify for free shipping on orders over $50.

We want you and your little one to be completely delighted. If anything isn’t quite right, you have 15 days from the date of receipt to initiate a return for a refund or exchange. We aim to make this process as gentle and straightforward as our chenille fabrics.

Please contact our customer care team at [email protected] with your order details. We’ll guide you through the simple steps and provide any necessary instructions.

Yes! Many items from our Baby Gifts collection arrive in beautiful, presentation-ready boxes—no extra wrapping needed. We pack every order with care, ensuring it arrives in perfect condition to delight the recipient.

Currently, we do not offer additional gift wrapping services, as many of our products are already designed to be gift-perfect. However, we’re always dreaming up new ways to add charm—stay tuned!

Care instructions vary by product. Please refer to the label or packaging included with your item. Generally, our supersoft fabrics love gentle cycles and mild detergents to keep them cuddle-ready for years.

Safety is at the heart of everything we curate. All toys meet rigorous safety standards and are crafted with non-toxic, baby-friendly materials. We select each item to ensure it supports safe, joyful play.